Privacy Policy

Last updated: 11/10/2026

1. Data controller

ProShop Parque Valle del Sol Limitada (“Valle del Sol Golf”), corporate ID 3-102-220563, located in Pozos de Santa Ana, San José, Costa Rica 1.7 km northwest of Banco Davivienda Lindora, Pozos, Santa Ana, San José, Costa Rica, is responsible for the database and the processing of personal data collected through vallesol.com and valledelsolgolf.com, its forms, its social media accounts and its WhatsApp line.

Privacy contact: info@vallesol.com · Phone +506 2282-9222 / WhatsApp: +506 8396-7400

2. Data we collect

  • • Data you give us: name, email, phone number, company (for corporate events) and the content of your messages, when you fill out a form, message us on WhatsApp or social media, or request a booking.
  • • Browsing data: IP address, device and browser type, pages visited, traffic source (including UTM parameters) and actions on the site, collected through cookies and similar technologies.
  • • Meta lead form data: when you complete a form inside Facebook or Instagram, we receive the information you choose to submit in that form.

We do not knowingly collect sensitive data or data from minors.

3. How we use your data

  • • To answer inquiries and send information about memberships, lessons, tournaments, corporate events and other services.
  • • To manage bookings and registrations.
  • • To measure the performance of the site and our advertising campaigns.
  • • To show relevant ads to people who visited the site or interacted with our accounts.
  • • To send marketing communications, only when you have authorized it. You can unsubscribe at any time.

4. Cookies, Meta Pixel and analytics

We use the Meta Pixel and the Meta Conversions API, which allow Meta Platforms, Inc. to receive information about actions on this site to measure and deliver ads. We also use Google Analytics to understand how the site is used.

You can block or delete cookies in your browser and adjust your ad preferences in your Facebook or Instagram account settings.

5. Who we share your data with

We do not sell your personal data. We only share it with:

  • • Service providers that help us operate: website hosting GoDaddy, Meta Platforms (Facebook, Instagram, WhatsApp), Google, and the agency that manages our digital advertising, PROPELA.
  • • Authorities, when required by law or court order.

Some of these providers may store data outside Costa Rica, with appropriate safeguards.

6. Your rights

You may at any time exercise your rights of access, rectification, update, deletion and objection, and withdraw your consent, by writing to info@vallesol.com with your name, your request and a way to contact you. We will respond within 4 business days, in accordance with Costa Rica’s Law 8968.

7. Retention

We keep your data as long as needed for the purpose it was collected for, and no longer than 6 months after our last contact, unless a law requires a longer period.

8. Security

We apply reasonable technical and administrative measures to protect your data against loss, unauthorized access or alteration.

9. Consent

By submitting your data through our forms, WhatsApp or Meta lead forms, you authorize its processing under this policy.

10. Changes

We may update this policy. The current version will always be published at https://vallesol.com/privacy-policy/, with its update date.